Customer Support Specialist
About QGT Ltd
QGT Ltd is a fast-growing tech company delivering scalable, secure digital solutions worldwide. We’re dedicated to reliable platforms and exceptional user experiences, and we’re expanding our 24/7 support team.
Job Summary:
Provide remote support via chat, email, and ticketing—resolving technical and general inquiries professionally and promptly. Operate in rotating shifts (00:00–08:00 | 08:00–16:00 | 16:00–00:00), including weekends and holidays.
Requirements:
* 1+ year in customer or technical support (remote or onsite).
* Fluent English; additional languages a plus.
* Available for rotating shifts, weekends & holidays.
* Proficient with support systems and translation tools.
* Strong problem-solving, calm under pressure.
* Reliable internet and distraction-free workspace.
Preferred:
* Experience with Zendesk, Intercom or Freshdesk.
* Basic web/app troubleshooting knowledge.
What We Offer:
* Competitive compensation
* Fully remote role
* Supportive, collaborative culture
* Training & career development
Further details provided upon application confirmation. Reviewed in order received; notifications via email and Teams.